Terms of Service

TERMS OF SERVICE

OVERVIEW

This website is operated by Achy Smile Shop. Throughout the site, the terms "we," "us," and "our" refer to Achy Smile Shop. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including those additional terms and conditions and policies referenced herein.

If you do not agree to these Terms, please refrain from using our website. We reserve the right to update or change these Terms at any time, and your continued use of the site following such changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm you are at least the age of majority in your state or province, or that you are the age of majority and have given consent for a minor dependent to use this site. You may not use our products for any illegal or unauthorized purpose.

SECTION 2 - GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over networks, adapting to the technical requirements of connecting devices. Credit card information is always encrypted during transfer.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We do not guarantee the accuracy, completeness, or timeliness of the information provided on our site. Any reliance on the material is at your own risk. We may modify content without obligation to update.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time. We are not liable for any changes, price adjustments, suspensions, or discontinuations.

SECTION 5 - PRODUCTS OR SERVICES

Some products or services are available exclusively online. These may be subject to limited quantities and returns or exchanges according to our Return Policy. We do not guarantee the accuracy of product colors as they may vary based on display settings.

We reserve the right to limit product sales or discontinue products at any time.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order, and we may limit or cancel quantities purchased per person or per order. You agree to provide accurate purchase and account information for all transactions.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools, which are not monitored by us. You agree that we are not responsible for any issues arising from your use of these tools, which are provided "as is" and "as available."

SECTION 8 - THIRD-PARTY LINKS

Our website may contain third-party content or links that direct you to external sites. We are not responsible for the accuracy or reliability of third-party materials. Use of third-party services or purchases made through such services are at your own risk.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

You agree that any comments, suggestions, or submissions you send us may be used without restriction and may be edited, published, or distributed. We are not obligated to compensate you for your submissions.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

We may correct any errors, inaccuracies, or omissions in the content on our site, including product descriptions, pricing, and promotions. We are not obligated to update information unless required by law.

SECTION 12 - PROHIBITED USES

You may not use our site for unlawful purposes, including to infringe upon intellectual property rights, harass others, upload malicious code, or engage in fraudulent activity. Violation of these terms may result in termination of your use of our services.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the service will be uninterrupted or error-free. You agree that your use of the service is at your own risk. We are not liable for any damages arising from the use of the service or products obtained through the service.

SECTION 14 - INDEMNIFICATION

You agree to indemnify Achy Smile Shop and its affiliates from any claims arising from your breach of these Terms or violation of any laws or third-party rights.

SECTION 15 - SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions will remain valid.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by either party. You may terminate your use of our services by notifying us.

We reserve the right to terminate these Terms if we believe you have violated them.

SECTION 17 - ENTIRE AGREEMENT

These Terms, along with any policies posted on the site, represent the entire agreement between you and Achy Smile Shop regarding the use of the service.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Mesquite, TX, United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time. You are responsible for reviewing them regularly.

SECTION 20 - CONTACT INFORMATION

For any questions about the Terms of Service, please contact us at shop@achysmile.com.

DOMESTIC US SHIPPING

We currently offer domestic shipping within the United States. Shipping rates are calculated at checkout based on your location and the weight of the products. All orders are processed within 1-2 business days, and delivery typically takes 3–7 business days, depending on your location.

INTERNATIONAL SHIPPING RESTRICTIONS

At this time, we are unable to offer international shipping outside of North America (Canada and Mexico). Due to the current shipping climate and changing regulations, we are limiting our shipping to domestic and North American locations. We are closely monitoring the situation and may expand shipping to other regions in the future.